Frequently Asked Questions

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How can I contact customer service for assistance?

You are welcome to contact us at any time by email:

For more information please click on link below:

Are there any reviews or customer testimonials available?

We highly value your opinion and encourage you to share your feedback on our products anytime. You can use our star rating system and comment function to express your thoughts.

What payment methods are accepted?

We accept the following payment methods:

Amazon Pay, American Express, Apple Pay, Dinsers Club, Discover, Meta Pay, Google Pay, Mastercard, PayPal, Shop Pay, Vemmo and Visa

How can I track my order once it has shipped?

Upon completion of processing and shipping your order, we will send you an email containing the UPS tracking number for your reference.

What is the shipping cost and estimated delivery time?

We mainly ship with UPS. There are several pricing models available to you.

For more information please click on link below:

Is gift-wrapping available for purchases?

We currently do not offer a gift wrap service. However, we are currently delivering in small black "bags", which are ideal as gifts.

Is international shipping available?

At this time, we solely ship to the United States of America and regrettably, we do not provide international shipping.

How can I determine the right size for a ring or bracelet?

To determine your jewelry size, you can either click "Size Chart" on the product page or use the provided link below:

What materials are the jewelry pieces made of?

We prioritize the quality of materials to ensure our
customers receive long-lasting and durable jewelry. Some of the materials of
our jewelry include:

  • Brass: This metal is a popular choice for jewelry-making
    due to its strength and affordability. It is often plated with gold, silver, or
    rose gold to give it a luxurious appearance.
  • Stainless steel: This material is corrosion-resistant and
    durable, making it an ideal choice for jewelry that will be worn frequently.
  • Cubic zirconia: This is a synthetic gemstone that resembles
    a diamond. It is often used in jewelry as a more affordable alternative to
  • Alloy metals: Our jewelry is made of different alloys,
    including copper, brass, and zinc, to create our jewelry pieces. These metals
    are often plated with gold, silver, or other metals to create a high-quality
  • Glass: Our jewelry is made of high-quality glass beads
    and crystals to create sparkling and eye-catching jewelry pieces.

We carefully select our distribution to ensure the
jewelry we sell is safe to wear and meets our high standards of quality and


Can I customize a piece of jewelry with my own design?

Regrettably, at present, we do not provide this particular service. Nevertheless, we are actively working towards meeting your request at the earliest possible opportunity.

Is there a minimum order requirement?

Although we do not have any minimum order requirements, we are pleased to offer free shipping on purchases exceeding $25.